Safety Tips – Page 2 – South Bay Security Services

Crowd Control Tips for Events

crowd control, Los Angeles Crime, Safety Tips, south bay security, Southbay Crime

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How can you be sure your next event is safe and under control? Southbay Security has some tips for you and of course we can help if you need security for your next event. The best experience for your company is a safe experience for your attendees; which means that keeping crowds in control creates a successful event and public relations.

Make sure your team knows what to do in the case of fire, fights, burglary or violence.
Have a rapid notification system. Arm your staff with the right phone numbers, text numbers, Twitter or Facebook message or police response team contact to get help ASAP. Use technology to get the word out for a safe exit.
Keep everyone calm. Any time there is a crowd they can get riled up based on politics, comments, and peer pressure. So train your staff to take a deep breath and calm the group down as much as possible.
Do an event briefing alerting your staff to the hour by hour agenda so they can be prepared & not surprised.
Do a follow-up and ask your team to improve your plan over time.
Before & during your event, ask your staff what they would do in the event of a shooter, fire, fight, or other actions that happen in a crowd. Educate them.
Have a team plan to get resources where they need to be in minutes.
Keep your team in touch with each other. Remember that when there are crowds, there is confusion and some criminals know how to work it. Make sure someone is assigned to your front desk or cash register and your inventory. By assigning responsibility to keep an eye on those at all times, distraction techniques will not work.
Shut down any aggressive behavior right away. It has a way of accelerating if you do not make your rules clear and provide physical support to enforce those rules if people choose to ignore your rules. Don’t hesitate to call in the authorities. Make sure they know about your event in advance.
Remember that the area outside your venue is also your concern. If your crowd expands to the sidewalks and the property of others, you can be held liable. Don’t let that happen, make sure you have security to monitor outside your venue.
Have adequate, trained staff during and after events. If your event ends at 5pm, do not abandon your employees or property until that crowd disburses. Don’t try to save an hour of security cost and end up paying for injured attendees, broken windows, or damaged property.

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South Bay Security is the local security authority of the South Bay providing patrolling, security and safety programs for residents and businesses in cities from El Segundo to Long Beach. They specialize in protecting their clients’ properties, while upholding the respect and dignity of their clients and their employees, as well as the public. For more information on their mobile security or full service, contact them at 310-539-3505 or by email. Set up a time to review your security needs and address concerns. South Bay Security is located in the Rolling Hills Plaza where they also provide the security, as well as at many other South Bay locations. Visit their website at: southbaysecurity.com.

Protecting Your Business When Crime is Up In Los Angeles

Safety Tips

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Crime is up in Los Angeles for the 2nd year in a row. So what does that mean for your South Bay Business? Consider it a warning shot that you can use to strengthen your business protection plan. Information is the best deterrent to crime because you can form a plan now to keep your employees and your customers safe and your business reputation strong.

When a crime occurs at your business, it can suffer a reputation bump in the wrong direction. The cost is hard to quantify when your customers don’t feel safe at your business, even if they love your goods. So the key for your company is to ensure that your customers and your employees always feel you can keep them safe. Here are a few more ideas on keeping your South Bay business safer for you, your employees, and customers.

Remember that people who live or work near you have a vested interest in keeping an eye on their locations to feel safe as much as you do. Make friends with them and keep their phone numbers in your smart phone.
Report any new transients or people hanging out near your space as well as others in the neighborhoods. Let them know what you see so they are more likely to let you know when someone is lurking near your property. More eyes the better.
Treat transients with respect and firmly let them know the company will prosecute trespassers.
Keep your parking lots free from transients, graffiti and garbage.

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Dedicate one employee or a security company to regularly check your building exterior and parking spaces for any wanderers or trouble and promptly report it to the police and you.
Ask employees to let you know if they ever feel unsafe with a co-worker or customer.
Be aware of the characters in your area and ask your employees to be polite but to ask them to please avoid your property. The key here is to be polite but let them know they are trespassing.
Have an officer or security company provide safety and reporting tips.
Ask local authorities to drive by if you see any new, unwelcome activity.
Consider adding mobile security and an escort for money transfers.

Holiday Parties & Sales Require Employee Security Training

property security, Safety Tips

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Holiday Season is upon us and that means #BlackFriday, #ShopSmall Saturday and #CyberMonday and a whole lot of sales, shopping and partying coming your way. Are you having a holiday party? Have you secured your location and events? We’ve got some great tips for you and a downloadable document to help you prepare your staff and to stay safer this season.

Consider hiring some help at your holiday party and sales. Hate crimes are up and people are feeling on edge. That can escalate a small disagreement about an item or politics to turn into a much bigger conflict. Particularly if there is alcohol or drugs involved. Contact us to see how affordable adding mobile security can be for your company.
Read our blog on how Respectful Security Can Secure Your Property & Your People. It covers how to approach people under the influence how to de-escalate the situation and turn it around. Of course the best person to do this is a well trained professional. But everyone on your staff could use some training.
Make sure you alert your personnel and neighbors when you have an event or sale. Parking problems, noise, and additional traffic can become a problem for those around you and it is best to heads them up, so they can take steps to secure their interests. Forewarned is forearmed because it allows contingency planning and offers consideration.

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Ask your party or sales attendees to be considerate of your neighbors. Whether you are a store or a residential home, you need to set an example of consideration if you want your attendees to do the same. Ask visitors to keep noise down and to respect other’s space.
Train your employees on how to spot trouble or trouble makers. Read our blog on Tips to Keep your Family and Friends safer this Holiday Season.

South Bay Security is the local security authority of the South Bay providing patrolling, security and safety programs for residents and businesses in cities from El Segundo to Long Beach. They specialize in protecting their clients’ properties, while upholding the respect and dignity of their clients and their employees, as well as the public. For more information on their mobile security or full service, contact them at 310-539-3505. Set up a time to review your security needs and address concerns. South Bay Security is located in the Rolling Hills Plaza where they also provide the security, as well as at many other South Bay locations. Visit their website at: southbaysecurity.com.

Halloween Security Tips Curbs Trouble At Your Business

Safety Tips

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Halloween is always a busy time for South Bay Security as security needs step up for the holiday season. But last Halloween we had a few more challenges with #Clownsightings reported throughout the Country, including in the South Bay. So let’s be vigilant and recognize that sometimes a clown costume can be innocent or it can also be used to distract security to look in the wrong direction while vandalizing or theft occur somewhere else. Here are some tips for your staff and your property to keep your business and employees safer this #Halloween.

Tip 1: If someone shows up in a costume, it is okay to ask them to remove their mask so you can see who they are. That typically intimidates anyone who is not an innocent trick or treat visitor. It also shows you are watching and can identify them. If they refuse, contact authorities.

Tip 2: Follow real time social media posts and the news for any news in your area. Local newspaper and local station’s twitter accounts typically report or retweet first. Always follow the local police department feed, but remember that government posts are not always timely.

Tip 3: Construct a policy that gives your staff immediate instructions on what to do if someone has come into your store or on or near your property in a costume that makes them feel unsafe or shows a behavior they find concerning. Let them know that over-reporting is not a problem for you—their safety comes first. Provide a cell phone number or text to report the behavior to in case they cannot use a phone.
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Tip 4: Make noise. Most people who are trying to intimidate your employees do not like noise. At the first sign of trouble be loud, so that others can hear and may be able to report the problem or help keep an eye out if you are constrained later.

Tip 5: Always look in the other direction as this year due to the #ClownSightings, just wearing a clown costume can cause you to look in the wrong direction. Do not fall into that tactic so make sure your staff or employees know to patrol the entire property if something suspicious gets their attention.

Tip 6: Always keep one eye on the money or the most valuable item that can be taken from your property. Typically in a distraction method, the end goal is to take something they can sell or cash in on later.

Labor Day & Crowd Control Tips for Businesses & Home Owner Associations

Safety Tips

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Train your employees how to identify people under the influence and what your company policy is for their behavior. Never suggest they engage, but recommend they observe and call security to intervene if they are concerned.
When crowds come in, security needs to increase visibility. Make sure to have security guards in uniform or authoritative clothing to let crowds know their present.
Hire a security service to train your staff on the basics of what to do in the case of an emergency or intrusion and how to handle difficult people. Call us to schedule a complimentary training for your employees (310) 539-3505.
Set up a clear path around your store or HOA with a defined border to show where your property starts and ends and be sure to brand it with no loitering signs or your logo. Then keep loiterers moving to respect your boundary (transient or skateboarders).
There is safety in numbers, so alert your residents, shopkeepers and employees to scan and greet anyone who on your property. Typically vandals are opportunists—so alert employees engaged with eye contact will discourage your property’s selection.
Provide employees with whistles or noisemakers that can help them attract more help. Let them know that their safety is more important to you than your merchandise.

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Make sure that employees & anyone handling deposits from your shops get security to their cars or to their bank. When crowds come in, receipts go up and so does robbery incidents. Criminals watch to see when money leaves the store.
Events at your locations are opportunities for distraction. Make sure someone is assigned to watch the crowd while everyone else is watching the show.
Train your staff to open and close your establishment with others. When one employee opens, they should request mall security or to wait for others to be present.
Know your neighbors and local business owners and keep connected with your neighborhood watch leadership who can keep you informed of suspicious characters.
Add a mobile security service, like ours, to keep your employees and your property safe this holiday season. Starting at $250/month, it can really make a difference.

South Bay Security is the local security authority of the South Bay providing patrolling, security and safety programs for residents and businesses in cities from El Segundo to Long Beach. They specialize in protecting their clients’ properties, while upholding the respect and dignity of their clients and their employees, as well as the public. For more information on their mobile security or full service, contact them at 310-539-3505. Set up a time to review your security needs and address concerns. South Bay Security is located in the Rolling Hills Plaza where they also provide the security, as well as at many other South Bay locations. Visit their website at: southbaysecurity.com.

Respectful Security Secures Your Property and People

property security, Safety Tips

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There are many ways to approach security and some methods are better. After providing security to homeowner groups, malls, commercial and personal property owners, our company has developed a process of securing property, while also keeping the respect of the people we must confront to keep the property secure. The key is respect. If you respect folks that have nowhere else to go or who are under the influence, they typically will not become a bigger problem for the land owner. So while we secure the property, we remember that people are people. I encourage you to teach your employees do the same.

For tips on dealing with people who are under the influence, download our best practice tips on our Facebook page.
Always use professional terms like “please”, “thank you”, “I would appreciate if you and your friends could skateboard elsewhere”. This approach typically is met with compliance.

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Security presence is sometimes enough to stop all behavior that is troubling, simply by making sure the officers do regular rounds and use eye contact with people who are looking for trouble. They also should note unwelcome visitor’s frequency and where they locate themselves around or on the property, and monitor them.
Treating people with respect can avoid problems later. When you disrespect people they feel obliged to do the same when you are not looking and that means taking it out on your property.
Ask helpful questions to see if you can move unwelcome visitors on without incident. “Is there something I can do to help you?”, “Is there something in particular you are looking for?” are often words that move people on without embarrassing them or making them feel diminished. They move on if they are watched and noted.
If there are regular transients or people who are hanging out without a purpose it is a good idea to ask their names and get to know them, so if there is a problem later you have more information to give the authorities. Also it is more difficult for people to act violently with people they feel they know and that includes your security team and employees.

South Bay Security is the local security authority of the South Bay providing patrolling, security and safety programs for residents and businesses in cities from El Segundo to Long Beach. They specialize in protecting their clients’ properties, while upholding the respect and dignity of their clients and their employees, as well as the public. For more information on their mobile security or full service, contact them at 310-539-3505. Set up a time to review your security needs and address concerns. South Bay Security is located in the Rolling Hills Plaza where they also provide the security, as well as at many other South Bay locations. Visit their website at: http://southbaysecurity.com.

5 Tips For Shopkeepers During Summer Crime Season

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Memorial Day weekend starts the beginning of summer with barbecue’s, parties and increased crime. Here are a few tips to help you keep your business and your employees safer this summer:

Watch loiterers around your front door and inside your store. Set up a system to tag team wanderers as sticky fingers increase with store traffic.
Increase your foot patrol security more frequently. Crowds embolden criminals. They know you can’t be everywhere, so add a pair of eyes to your team who’s job is to alert you to any changes in staff or traffic.
The high season is accompanied by increased receipts, so make sure your cash & deposits are escorted by a security team or two careful & watchful employees.
If you display any items outside your store, make sure they are watched regularly or tethered. Criminals watch for you to be distracted to grab and go.
Smash & grabs when you are closed are on the rise, so be sure your storefront is brightly lit and valuables are removed or covered to discourage criminals.

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South Bay Security is the local security authority of the South Bay providing patrolling, security and safety programs for residents and businesses in cities from El Segundo to Long Beach. For more information on their mobile security or full service, contact them at 310-539-3505. Set up a time to review your security needs and address concerns. South Bay Security is located in the Rolling Hills Plaza where they also provide the security, as well as at many other South Bay locations. Visit their website at: http://southbaysecurity.com.

Burglary Prevention Tips For Business

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Master Key Control. Who has your keys? If management cannot answer these questions, your security risk factor is high. Keep a record of all keys issued. Master keys and extra duplicates should be locked away for safekeeping. When a particular key is needed, everyone must sign for its use. All keys should be stamped with the words “do not duplicate.’’
Higher smart. efficient, alert, well-informed and understanding employees are necessary to help you protect your business. Familiarize your employees with your security systems and procedures.
Light everything, particularly at night, to ensure that anyone lurking near your business can be seen from a distance and will be easier to see and identify.
If stand alone, the entire perimeter of your property should be well fenced. Depending on location, barbed-wire topping is recommended.
Electronic gates, alarms, closed circuit television, two-way communications and electric-eye gate openers assist in the detection and identification of intruders.
Gates should have a predetermined opening and locking schedule with one employee responsible for that duty. When not in use, gates should be secured with good padlocks and chains

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Post warning signs encouraging customers and employees to always lock their unattended vehicles and to lock valuables in the trunk because valuables left in plain sight attract thieves.
Secure ladders, pallets, boxes, and crates away from your building to protect roof entries.
Do not store property outside of your main buildings, instead use a locked storage shed.
Deny burglars a place to hide by keeping grass and shrubs trimmed and debris cleared away from your property.
Alarms, trained guard dogs, security cameras and regular security patrols will also help to secure property that must be stored outside.

South Bay Security is the local security authority of the South Bay providing patrolling, security and safety programs for residents and businesses in cities from El Segundo to Long Beach. For more information on their mobile security or full service, contact them at 310-539-3505. Set up a time to review your security needs and address concerns. South Bay Security is located in the Rolling Hills Plaza where they also provide the security, as well as at many other South Bay locations. Visit their website at: http://southbaysecurity.com.

How to Train Your Family to Deal with Strangers at Your Door

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Strangers at Your Door

An election year will bring people to your door along with other solicitors, so make sure you are safe, before opening the door, by asking them to show you ID and do not open the door if you are alone-ask them to come back.
Legitimate solicitors do not come to the door at night. Never open the door for them after dark.
It’s always a good idea to look out your window before exiting your house in case someone is waiting outside your door.
Criminals sometimes pose as couriers delivering gifts. If this happens, ask them to show you what they are delivering before the door is open and if you are still not sure, ask them to just leave it at the door instead of opening the door for strangers.
Always train your kids not to open the door for anyone. Deliverers can come back when you are home.

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People who are soliciting donations door-to-door for charitable cause often are likely to be a scam and no charity is involved. Let them know through the door that you will send your donation by mail. Always ask for their identification, and find out how the donated funds will be used. If you are not satisfied, do not donate.
When you approach your home in a car and there is someone at your door, do not get out of your car or open your windows unless you recognize them. Get on the phone and let someone else know what is happening and if you are frightened contact the police. You can always drive away if you are in charge of the vehicle, but you are vulnerable on the way to the door.
Cell phones can be a deterrent so teach your family to take a photo of anyone who approaches your door and will not identify themselves or go away.
Some criminals will come to your door and ask you for money. Do not give them money. And do not open the door. It is illegal so call the police.. The criminals are looking to prey on people who give them money over and over again.

South Bay Security is the local security authority of the South Bay providing patrolling, security and safety programs for residents and businesses in cities from El Segundo to Long Beach. For more information on their mobile security or full service, contact them at 310-539-3505. Set up a time to review your security needs and address concerns. South Bay Security is located in the Rolling Hills Plaza where they also provide the security, as well as at many other South Bay locations. Visit their website at: http://southbaysecurity.com.

10 Tips to Keep Your Kids Safe at Home & in Public

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Family Safety

The best way to keep your kids safe is to role play with them and teach them how to handle challenging situations to keep themselves safe. Here are some tips to teach them and role play with them so they will be comfortable acting on these if they find themselves alone and in need of help.

If possible, never leave small children at home alone, invest in a trusted babysitter.
Most incidents happen with people that are familiar to kids so make sure you communicate to your kids that you want to know about anything that makes them uncomfortable, even it that is with people they know.
Teach your child to go to a store clerk and ask for help in case your child is separated from you. If they are approached, teach them to yell out.
Always have your contact information in the pocket of small children in case they cannot talk.

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Teach children to stay close to you at all times while shopping, in fact ask them to hold onto your clothes so you are aware when they step away.
Never allow small children to make unaccompanied trips to the restroom.
Children should never be allowed to go to the car alone and they should never be left alone in the car.
As soon as possible, teach children their full name (and yours) as well as their address, your cell or telephone number.
Teach children to immediately inform you if a stranger or someone they know is bothering them.
Add a latch your child can reach to your home door and teach them how to latch it if you do have to leave them at home. Also provide emergency numbers they are not afraid to use so an adult can advise them on what to do if they are frightened or notice something that concerns them.

South Bay Security is the local security authority of the South Bay providing patrolling, security and safety programs for residents and businesses in cities from El Segundo to Long Beach. For more information on their mobile security or full service, contact them at 310-539-3505. Set up a time to review your security needs and address concerns. South Bay Security is located in the Rolling Hills Plaza where they also provide the security, as well as at many other South Bay locations. Visit their website at: http://southbaysecurity.com.