Train your employees how to identify people under the influence and what your company policy is for their behavior. Never suggest they engage, but recommend they observe and call security to intervene if they are concerned.- When crowds come in, security needs to increase visibility. Make sure to have security guards in uniform or authoritative clothing to let crowds know their present.
- Hire a security service to train your staff on the basics of what to do in the case of an emergency or intrusion and how to handle difficult people. Call us to schedule a complimentary training for your employees (310) 539-3505.
- Set up a clear path around your store or HOA with a defined border to show where your property starts and ends and be sure to brand it with no loitering signs or your logo. Then keep loiterers moving to respect your boundary (transient or skateboarders).
- There is safety in numbers, so alert your residents, shopkeepers and employees to scan and greet anyone who on your property. Typically vandals are opportunists—so alert employees engaged with eye contact will discourage your property’s selection.
- Provide employees with whistles or noisemakers that can help them attract more help. Let them know that their safety is more important to you than your merchandise.
- Make sure that employees & anyone handling deposits from your shops get security to their cars or to their bank. When crowds come in, receipts go up and so does robbery incidents. Criminals watch to see when money leaves the store.
- Events at your locations are opportunities for distraction. Make sure someone is assigned to watch the crowd while everyone else is watching the show.
Train your staff to open and close your establishment with others. When one employee opens, they should request mall security or to wait for others to be present. - Know your neighbors and local business owners and keep connected with your neighborhood watch leadership who can keep you informed of suspicious characters.
- Add a mobile security service, like ours, to keep your employees and your property safe this holiday season. Starting at $250/month, it can really make a difference.
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South Bay Security is the local security authority of the South Bay providing patrolling, security and safety programs for residents and businesses in cities from El Segundo to Long Beach. They specialize in protecting their clients’ properties, while upholding the respect and dignity of their clients and their employees, as well as the public. For more information on their mobile security or full service, contact them at 310-539-3505. Set up a time to review your security needs and address concerns. South Bay Security is located in the Rolling Hills Plaza where they also provide the security, as well as at many other South Bay locations. Visit their website at: southbaysecurity.com.